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Returns

Returns & Exchanges

Canada & US

Items purchased that received a 30% discount and below are eligible for refund, exchange or store credit (in a form of gift cards), within 30-days of the delivery date. Items purchased that received a 30-40% discount and below are eligible for exchange or store credit (in a form of gift cards), within 30-days of the delivery date.

Refund will be made to the same method of payment used to make the purchase.

Returned items must adhere to the following requirements:

  • Tags must be attached
  • Garment cannot be washed or worn, aside from initial try

*Items received in any other condition will not be issued a refund and will not be returned to the sender.

 

Final Sale [no exceptions]

  • All products that are returned to TITIKA Active Couture, without a tag or washed
  • Items purchased on our Overstock Page
  • Accessories
  • Mystery Boxes
  • Gift Cards
  • Shipping Charges [non refundable]

To initiate your return, please visit our returns and exchanges portal

 

Other Important Information:

  • Please allow up to 14 business days for refunds to be processed once the item is delivered to our fulfillment centre
  • We do not offer price adjustments
  • We do not accept liability for items that get lost or damaged in transit back to us
  • There is no guarantee that an order change can be made after placing an order. Please keep this in mind.